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Why I am repeatedly prompted to install the Coupon Printer in Windows - Chrome?


Follow the instructions below to see if our suggestions can resolve your issue.

1

Ensure your browser plugins are enabled

  • Open your Chrome browser.
  • In the address bar type the chrome://plugins and press enter to view the Plug-ins screen.
  • If the Coupon Printing Plugin listing shows an Enable link below, that means the plugin is currently disabled. Click Enable.

    Chrome_Coupon_Printer_5.0.2.0.png
  • You should now see Coupon Printing Plugin with a Disable link below. This indicates the plug-in has been enabled. Check the box for Always allowed.
  • If you do NOT see the Coupon Printing Plugin listed, follow the directions in the Install Coupon Printer article.
  • Try printing our test coupon (here). If the test coupon printed, your installation is successful. Please proceed to print from Coupons.com.
  • If the coupon prompted you to install again, please continue to step 2.
2

Try using a different browser or update your browser to the latest version.

3

Check for software conflicts.

  • An Internet Security program such as Antivirus, Firewall, Spyware, or Malware may be blocking our install process.
  • Look in the internet security program for one of these listings or menus:

                Firewall
                Add Site
                Exceptions
                Settings
                Web filtering
                Safe Site

  • Once you locate one of these menus, look for an option to add our site as a safe site.

  • Enter each line of text and click add if you have this option.

                www.coupons.com
                *.coupons.com

  • Go back to the site, and hit the refresh icon in the browser to reload the page.


Note: If you are unable to locate this type of setting on the Internet Security software, contact their support department for further assistance.

4

Ensure you have admin permissions to install on your computer

  • If you are trying to print coupons at work, library, Internet cafe, or university, you may not have administrative permissions required to download and install programs onto the computer you are using.
  • Please contact your network administrator for more information.
  • If you have a home computer, you may find it easier to access and print our coupons there.






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